Customer Service & Technical Support Specialist Job at TRC Talent Solutions, Atlanta, GA

  • TRC Talent Solutions
  • Atlanta, GA

Job Description

Job Description

Job Description

Customer Service Representative

Location: Atlanta, GA (Fully remote upon training completion)

Pay: $20/hour

Shift: Flexibility required between 7am-8pm

What You'll Be Doing

  • Provide customer service and technical support for company products and services.

  • Troubleshoot and resolve issues through phone, email, and remote tools.

  • Document all interactions accurately and follow up on unresolved matters.

  • Collaborate with internal teams to identify solutions and maintain service standards.

  • Educate customers on product use and best practices.

What We're Looking For

  • Bachelors degree preferred.

  • 2+ years of customer support experience.

    • Prior experience in a high-volume customer service and/or call center environment.

  • Medical or clinical experience is a must.

  • Ability to troubleshoot technical calls, such as providing mobile phone support, or troubleshooting equipment over the phone.

  • Proficient with MS Office, Windows, SQL, and remote support tools.

  • Salesforce experience a plus.

  • Strong communication, problem-solving, and multitasking skills.

  • Highly organized, detail-oriented, and customer-focused.

  • Ability to explain technical concepts in clear, simple terms.

  • Frequent sitting, typing, and phone communication throughout the workday.

  • Ability to lift up to 20 lbs. occasionally.


TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

Job Tags

Shift work

Similar Jobs

Pyramid Consulting, Inc.

Travel Nurse RN - Home Health - $65 to $70 per hour in Grand Rapids, MI Job at Pyramid Consulting, Inc.

 ...Registered Nurse (RN) | Home Health Location: Grand Rapids, MI Agency: Pyramid Consulting, Inc. Pay: $65 to $70 per hour Shift Information: Days - 5 days x 8 hours Start Date: 10/5/2026 About the Position Key Responsibilities Provide... 

Pearl Dentistry of Penn Township

Dentist Job at Pearl Dentistry of Penn Township

 ...Join Pearl Dentistry as a General Dentist with flexible scheduling and earning potential up to $400,000/yr!# Patient-First Culture & Advanced Technology Join a welcoming environment with high patient satisfaction. Work in a modern, fully equipped office utilizing the... 

Mindlance

IT System Support Specialist I/II Job at Mindlance

Job-ID29047377Reference26-22445Salary$35.71 / hourRemote50% Remote Seeking an ITSSS whose primary duties will be to assist with the on-site Field Service support for the downtown team. This assignment will help support all of the downtown supported departments like Technology... 

Lineville Health and Rehabilitation LLC

Wound Care / Treatment Nurse ( LPN ) Job at Lineville Health and Rehabilitation LLC

 ...Licensed Practical Nurse (LPN) Wound Care / Treatment Nurse Lineville Health & Rehabilitation is seeking an LPN Wound Care / Treatment Nurse who wants to use their nursing skills in a specialized clinical position focused on healing, prevention, and resident outcomes... 

34th Street Dental

Office Manager Job at 34th Street Dental

 ...practice ownership. Our leadership model is rooted in transparency, experience, and a shared commitment to excellence. Title Office Manager Job Description - Answer phone calls and respond to patient inquiries. - Schedule, confirm, and manage patient...